Shipping a gown to try on
USE OF THE PRODUCTS. You agree to treat the products with great care. You are responsible for loss, destruction or damage to the Products due to theft, mysterious disappearance, fire, major stains or rips and tears. If you return a Product that is damaged then you agree that we shall charge you, and you shall pay, for the price for repairing or replacing the Product, as determined in our discretion, up to the Retail Value for the Product.
How long will it take until I receive my item?
Please allow 4-7 weeks to receive your item(s) (unless Express Shipping is selected). All products are handmade with extreme attention to detail and take time to produce.
When should I place my order?
It is best to order at least 3 months in advance to ensure enough time to receive your item(s)
I need it right away. Do you accept rush orders?
We do accept rush orders on garters for an additional $25.00 to be shipped within 7 days of purchase.
What if my package gets lost?
After an item has been shipped to you, its best to always check the tracking. Please be sure your shipping address is correct. We will not refund you or replace your item(s) if they have been lost, damaged or stolen during shipping. We recommend purchasing shipping insurance. Before check out you may leave a message that you would like to purchase insurance and we will add it to your shipping cost.
Do you accept returns?
I'm sorry but do to the custom nature of our products we do not accept returns at this time.
All gowns, skirts and tops are made using a standard garment sizing scale. Please choose your measurement from the conversion below. I do not create custom sized attire at this time. It will be up to the customer to have the gown taken to a local bridal seamstress for a perfect fit.
**Sizing for the skirt is determined by a high waist measurement. The conversion is as follows 2 (24"), 4 (25"), 6 (26"), 8 (27"), 10 (28"), 12 (29.5") 14 (31")
**Sizing for the top is determined by a bust, bicep and elbow measurement. Please email me these measurements after you've placed your order so I can make it specifically to your size.